Welcome new customer! Find information on how this site works here; Welcome
Here you will find lots products for your pet, all with great discounts on the recommended retail price. All products are available for next day delivery to the surgery if ordered Monday to Friday before 5.30pm.

If you are interested in buying a product that is not available on the store please just contact the surgery and we will do our best to get it added for you. We hope you enjoy using this service, if you have any trouble ordering or have any questions please do just let us know!
Buying through our Online Store is simple, just select your product via the menu or use the search facility to enter part of the product name. When you have found your product just click "Add to Basket". When you have added everything you wish to purchase click on "Checkout" and follow the instructions through to payment.

Remember you can select to repeat an order at a regular interval to save you time on future purchases and no card details are kept on the store. You will need to register just once to use this store, your details will not be passed to any third parties. Payment is via a secure payment gateway, so you can shop safely and keep your pet happy!
Some items available on the store may be prescription only items, they will need to be approved by the vet before you can fully purchase them. You will be notified if an item you are buying is a prescription item at checkout.

Once the vet approves this, you will get an email confirming that you can continue with your purchase. You can check your account for updates under the Prescriptions tab after you have completed the checkout process
Welcome to 4paws Online Shop
Our Vet Practice offers Healthcare plans for purchase online incorporating a monthly payment taken from your debit or credit card.  You will be able to see your payment history in your online store account under “repeat purchases”.  Futurepay agreements, similar to Direct Debits can be cancelled at anytime.  Our Vet Practice has specific terms and conditions regarding the purchase of Healthcare plans, so please read them carefully before considering purchasing or cancelling a Health care plan.

Your monthly payments may change in line with our Vet practice pricing in the future.  You are notified by email about any price change at least seven days before the next payment.

If payment fails to be made by your card, you will be notified by worldpay by email.   Worldpay will try once a day for three days to take payment.  If payment is not taken successfully then our Vet Practice Health Plan terms and conditions will apply. 

You are able at any time to enter the worldpay system online (following the simple instructions they give you upon creation of the agreement) and enter a different credit or debit card.   This would be necessary if your card expires or you wish payment to come off a different card at anytime.  If the Future pay agreement is still in place, outstanding payments will be taken from your new card within 24 hours of it being inputted into the Futurepay agreement.